Everything You Need to Master Customer Feedback
Powerful features designed to help you collect, analyze, and act on customer feedback at scale
Complete Feature Set
Explore every feature in detail
Real-time Feedback Collection
Collect customer feedback through customizable widgets, REST API, or Google Forms integration. Capture feedback instantly from any channel.
Key Benefits
- Customizable feedback widgets
- REST API for programmatic submission
- Google Forms integration
- WhatsApp feedback collection
- Multiple integration options
- Instant feedback capture
AI Sentiment Analysis
Automatically analyze customer sentiment with ML-powered classification. Get instant insights on positive, neutral, and negative feedback.
Key Benefits
- Automatic sentiment detection
- Sentiment confidence scores
- Keyword extraction
- AI-generated summaries
- Real-time analysis
- 95%+ accuracy rate
Advanced Analytics Dashboard
Comprehensive analytics with CSAT scores, sentiment distribution, time series charts, and top mentions. Visualize insights at a glance.
Key Benefits
- Sentiment distribution charts
- Feedback trend analysis
- CSAT score tracking
- Rating distribution
- Top keywords & topics
- Custom date ranges
REST API & Webhooks
Powerful REST API with comprehensive documentation. Integrate Reviewly into your existing workflows and tools with ease.
Key Benefits
- Complete REST API endpoints
- Webhooks for real-time notifications
- API authentication & rate limiting
- Comprehensive documentation
- Easy integration
- Version control
Customizable Feedback Widgets
Beautiful, customizable feedback widgets that seamlessly integrate with your website. Match your brand perfectly.
Key Benefits
- Multiple widget styles
- Full design customization
- Custom colors & fonts
- Multi-language support
- Mobile-optimized
- Zero impact on page speed
Team Management
Manage team members with role-based access control. Collaborate effectively with your team on feedback management.
Key Benefits
- Role-based permissions
- Team member invitations
- Feedback assignment
- Activity history
- Collaborative tagging
- Team performance analytics
Rich Text Email Replies
Reply to customer feedback with rich text formatting, images, GIFs, and attachments. Send professional emails directly from your dashboard.
Key Benefits
- Rich text editor
- Image & GIF support
- File attachments
- Gmail integration
- Email tracking
- Professional templates
Google Forms Integration
Automatically sync feedback from Google Forms with AI-powered analysis. Connect your existing forms in minutes.
Key Benefits
- One-click integration
- Automatic field mapping
- Real-time sync
- Historical data import
- AI sentiment analysis
- Preserve existing workflows
Smart Notifications
Stay informed with intelligent notifications. Get alerted about critical feedback, trends, and updates in real-time.
Key Benefits
- Email notifications
- Real-time alerts
- Custom notification rules
- Sentiment-based alerts
- Scheduled digests
- Priority routing
Secure & Reliable
Bank-level security and compliance. Your data is encrypted, backed up, and protected at all times.
Key Benefits
- AES-256 encryption
- TLS 1.3 encryption
- GDPR & CCPA compliant
- Regular security audits
- Data backups
- 99.9% uptime SLA
Integrations & Connections
Connect Reviewly with your favorite tools
Google Forms
Sync feedback from Google Forms automatically
AvailableCollect feedback via WhatsApp Cloud API
AvailableEmail notifications for new feedback
AvailableREST API
Powerful REST API for custom integrations
AvailableNeed a custom integration?
Contact us for Enterprise integrations →Ready to Transform Your Customer Feedback?
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